Top 10 Operational metrics for logistics leaders

Written By Reagan Nyandoro

10/02/2020

top 10 operational

“The top 10 most-used road transport performance measures and how they should be applied to drive continuous improvement”

– Gartner, Top 10 Operational Metrics for Logistics Leaders to Improve Their Road Transport Performance, Sean Hurley, 10 September 2020.

Operational metrics for logistics leaders. At this time of the year, most logistics leaders will have already set out their vision and objectives for the year. Chief among these, I imagine, will be improving logistics performance.

We all use metrics to measure our business performance but the new year brings an opportunity to review those metrics to determine if they are still the right ones and whether you have the right data?

From the host of metrics that are generated, which ones really matter? According to Gartner, “Supply chain leaders focusing on logistics often struggle to identify the most impactful operational KPIs”. [1]

This makes the crucial task of monitoring and improving logistics performance data extremely challenging.

Gartner’s September 2019 report, Top 10 Operational Metrics for Logistics Leaders to Improve Their Road Transport Performance [1], “lays out the top 10 most-used road transport performance measures and how they should be applied to drive continuous improvement”.

[1] Gartner, Top 10 Operational Metrics for Logistics Leaders to Improve Their Road Transport Performance, Sean Hurley, 10 September 2020.

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